/* ============ RESET & TOKENS ============ */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
:root{
  --ease-out:cubic-bezier(.32,.72,0,1);
  --ease-snap:cubic-bezier(.22,.61,.36,1);
  --ink:#0a0a0f;
  --paper:#f5f2eb;
  --accent:#d64a2e;
  --accent-dim:rgba(214,74,46,.12);
  --muted:#6b6b78;
  --card:#ffffff;
  --border:#e2ddd4;
  --green:#1a7a4a;
  --green-dim:#f0fdf4;
  --font-display:'Outfit',sans-serif;
  --font-body:'Inter',sans-serif;
}
html{scroll-behavior:smooth}
@media (prefers-reduced-motion:reduce){
  html{scroll-behavior:auto}
  *,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}
}
html{scroll-behavior:smooth}
html{-webkit-text-size-adjust:100%;text-size-adjust:100%}
*,*::before,*::after{min-width:0}
body{font-family:var(--font-body);background:var(--paper);color:var(--ink);overflow-x:hidden;overflow-wrap:break-word;line-height:1.5;-webkit-font-smoothing:antialiased;-webkit-overflow-scrolling:touch;overscroll-behavior-y:none;-webkit-tap-highlight-color:transparent}

.app-boot-loader{position:fixed;inset:0;z-index:99999;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;background:var(--paper);opacity:1;transition:opacity .25s var(--ease-out)}
.app-boot-loader.hide{opacity:0;pointer-events:none}
.app-boot-logo{font-family:var(--font-display);font-weight:800;font-size:1.6rem;letter-spacing:-.02em;color:var(--ink)}
.app-boot-logo span{color:var(--accent)}
.app-boot-spinner{width:26px;height:26px;border-radius:50%;border:3px solid var(--border);border-top-color:var(--accent);animation:appBootSpin .7s linear infinite}
@keyframes appBootSpin{to{transform:rotate(360deg)}}
a,button,input,select,textarea,.pan-card,.step,.suggestion-chip,.faq-q,.service-opt,.consent-item,.contact-founder-card{touch-action:manipulation}
a{color:inherit}
img{max-width:100%;display:block}
button{font:inherit;cursor:pointer}
ul{list-style:none}
:focus-visible{outline:2px solid var(--ink);outline-offset:3px;border-radius:4px}
.wrap{max-width:1180px;margin:0 auto;padding:0 5%}

/* ============ SHARED ============ */
.eyebrow{display:inline-flex;align-items:center;gap:8px;font-size:0.75rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--accent);margin-bottom:14px}
.section{padding:104px 5%}
.section-head{max-width:600px;margin-bottom:52px}
.section-title{font-family:var(--font-display);font-weight:800;font-size:clamp(1.7rem,3vw,2.5rem);letter-spacing:-0.025em;line-height:1.15}
.section-sub{margin-top:14px;font-size:1rem;color:var(--muted);line-height:1.7}
.pill-dot{width:7px;height:7px;background:var(--green);border-radius:50%;flex-shrink:0}
@keyframes pulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.45;transform:scale(1.35)}}
.pulse{animation:pulse 2s infinite}
@keyframes fadeUp{from{opacity:0;transform:translateY(22px)}to{opacity:1;transform:translateY(0)}}
.reveal{opacity:0;transform:translateY(26px);transition:opacity .7s var(--ease-out),transform .7s var(--ease-out)}
.reveal.visible{opacity:1;transform:translateY(0)}

.btn-primary{display:inline-flex;align-items:center;gap:8px;background:var(--accent);color:#fff;padding:14px 26px;border-radius:9px;font-size:0.92rem;font-weight:600;text-decoration:none;border:none;cursor:pointer;font-family:var(--font-body);box-shadow:0 4px 20px rgba(214,74,46,.28);transition:transform .2s var(--ease-out),box-shadow .2s var(--ease-out)}
@media (hover: hover) and (pointer: fine){
  .btn-primary:hover{transform:translateY(-2px);box-shadow:0 10px 28px rgba(214,74,46,.36)}
  .step:hover{transform:translateY(-4px);box-shadow:0 16px 40px rgba(0,0,0,.07)}
  .pan-card:hover{transform:translateY(-4px);box-shadow:0 16px 40px rgba(0,0,0,.07);border-color:#d8d2c6}
  .suggestion-chip:hover{border-color:var(--ink);background:var(--ink);color:#fff;transform:translateY(-2px);box-shadow:0 8px 18px rgba(10,10,15,.14)}
}
.btn-secondary{display:inline-flex;align-items:center;gap:8px;background:transparent;color:var(--ink);padding:14px 26px;border-radius:9px;font-size:0.92rem;font-weight:600;text-decoration:none;border:1.5px solid var(--border);cursor:pointer;font-family:var(--font-body);transition:border-color .2s var(--ease-out),background .2s var(--ease-out)}
.btn-secondary:hover{border-color:var(--ink);background:#fff}
.btn-primary svg,.btn-secondary svg{width:16px;height:16px;flex-shrink:0}

/* ============ NAV ============ */
nav{position:fixed;top:0;left:0;right:0;z-index:200;display:flex;align-items:center;justify-content:space-between;padding:16px 5%;background:rgba(245,242,235,.88);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border-bottom:1px solid var(--border)}
.logo{font-family:var(--font-display);font-weight:800;font-size:1.4rem;letter-spacing:-0.03em;text-decoration:none;color:var(--ink);display:flex;align-items:center;gap:2px}
.logo span{color:var(--accent)}
.nav-links{display:flex;gap:30px}
.nav-links a{font-size:0.86rem;font-weight:500;color:var(--muted);text-decoration:none;transition:color .2s var(--ease-out)}
.nav-links a:hover{color:var(--ink)}
.nav-right{display:flex;align-items:center;gap:18px}
.hamburger{display:none;flex-direction:column;justify-content:center;gap:5px;width:38px;height:38px;background:none;border:1.5px solid var(--border);border-radius:8px}
.hamburger span{display:block;width:16px;height:2px;background:var(--ink);margin:0 auto;transition:transform .25s var(--ease-out),opacity .25s var(--ease-out)}
.hamburger.open span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.hamburger.open span:nth-child(2){opacity:0}
.hamburger.open span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}
.mobile-menu{position:fixed;top:69px;left:0;right:0;z-index:190;background:var(--card);border-bottom:1px solid var(--border);padding:18px 6%;display:flex;flex-direction:column;gap:4px;transform:translateY(-8px);opacity:0;pointer-events:none;transition:opacity .22s var(--ease-out),transform .22s var(--ease-out);box-shadow:0 20px 40px rgba(0,0,0,.06)}
.mobile-menu.open{transform:translateY(0);opacity:1;pointer-events:all}
.mobile-menu a{padding:13px 4px;font-size:0.95rem;font-weight:500;color:var(--ink);text-decoration:none;border-bottom:1px solid var(--border)}
.mobile-menu .btn-primary{margin-top:14px;justify-content:center}

/* ============ HERO ============ */
.hero{min-height:94vh;display:grid;grid-template-columns:1.05fr .95fr;align-items:center;gap:56px;padding:150px 5% 80px;position:relative;overflow:hidden}
.hero::before{content:'';position:absolute;top:-140px;right:-160px;width:640px;height:640px;background:radial-gradient(circle,rgba(214,74,46,.09) 0%,transparent 68%);pointer-events:none}
.hero-tag{display:inline-flex;align-items:center;gap:9px;background:#fff;border:1px solid var(--border);padding:7px 15px;border-radius:20px;font-size:0.78rem;font-weight:500;color:var(--muted);margin-bottom:26px;animation:fadeUp .6s var(--ease-out) both}
h1{font-family:var(--font-display);font-weight:800;font-size:clamp(2.3rem,4.3vw,3.6rem);line-height:1.1;letter-spacing:-0.03em;animation:fadeUp .6s .08s var(--ease-out) both}
h1 em{font-style:normal;color:var(--accent);position:relative}
h1 em::after{content:'';position:absolute;left:0;bottom:3px;right:0;height:3px;background:var(--accent);opacity:.28;border-radius:2px}
.hero-sub{margin-top:20px;font-size:1.06rem;color:var(--muted);line-height:1.75;max-width:480px;animation:fadeUp .6s .16s var(--ease-out) both}
.hero-actions{display:flex;gap:14px;margin-top:34px;flex-wrap:wrap;animation:fadeUp .6s .24s var(--ease-out) both}
.hero-proof{margin-top:22px;font-size:0.8rem;color:var(--muted);display:flex;gap:8px;align-items:center;flex-wrap:wrap;animation:fadeUp .6s .3s var(--ease-out) both}
.hero-proof .sep{opacity:.5}

/* Chat mockup */
.chat-card{background:var(--card);border:1px solid var(--border);border-radius:20px;padding:26px;box-shadow:0 24px 64px rgba(0,0,0,.09);animation:fadeUp .7s .18s var(--ease-out) both;position:relative}
.chat-header{display:flex;align-items:center;gap:12px;padding-bottom:16px;border-bottom:1px solid var(--border);margin-bottom:18px}
.chat-avatar{width:36px;height:36px;background:var(--ink);border-radius:10px;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-weight:800;color:var(--paper);font-size:0.82rem;flex-shrink:0}
.chat-name{font-weight:600;font-size:0.88rem}
.chat-status{font-size:0.74rem;color:var(--green);display:flex;align-items:center;gap:5px}
.messages{display:flex;flex-direction:column;gap:11px}
.msg{max-width:86%;padding:11px 15px;border-radius:14px;font-size:0.85rem;line-height:1.55;opacity:0;animation:msgIn .45s var(--ease-out) forwards}
.msg.ai{background:#f0eee9;color:var(--ink);border-bottom-left-radius:4px;align-self:flex-start}
.msg.user{background:var(--ink);color:var(--paper);border-bottom-right-radius:4px;align-self:flex-end}
.msg:nth-child(1){animation-delay:.7s}.msg:nth-child(2){animation-delay:1.35s}.msg:nth-child(3){animation-delay:2s}.msg:nth-child(4){animation-delay:2.65s}.msg:nth-child(5){animation-delay:3.3s}
@keyframes msgIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}

/* Signature element: the queue token */
.token{margin-top:18px;display:flex;opacity:0;animation:msgIn .5s 3.9s var(--ease-out) forwards;position:relative}
.token-main{flex:1;background:var(--ink);border-radius:14px 0 0 14px;padding:18px 18px;color:#fff}
.token-stub{width:78px;background:var(--ink);border-left:2px dashed rgba(255,255,255,.28);border-radius:0 14px 14px 0;display:flex;align-items:center;justify-content:center}
.token-stub-label{writing-mode:vertical-rl;font-size:0.62rem;letter-spacing:.14em;color:rgba(255,255,255,.55);text-transform:uppercase}
.token::before,.token::after{content:'';position:absolute;width:16px;height:16px;background:var(--card);border-radius:50%;left:calc(100% - 86px);z-index:2}
.token::before{top:-8px}
.token::after{bottom:-8px}
.token-label{font-size:0.68rem;letter-spacing:.1em;text-transform:uppercase;color:rgba(255,255,255,.5)}
.token-num{font-family:var(--font-display);font-size:1.55rem;font-weight:800;color:var(--accent);margin:2px 0 10px;letter-spacing:.02em}
.token-row{display:flex;justify-content:space-between;font-size:0.78rem;color:rgba(255,255,255,.72);margin-top:5px;gap:12px}
.token-row b{color:#4ade80;font-weight:600}

/* ============ DISCLAIMER STRIP ============ */
.disclaimer-strip{background:#fffbf0;border-top:1px solid #f0e2b8;border-bottom:1px solid #f0e2b8;padding:12px 5%;text-align:center}
.disclaimer-strip p{font-size:0.78rem;color:#7a5c00;max-width:800px;margin:0 auto;line-height:1.6}
.disclaimer-strip strong{color:#5a3e00}

/* ============ HOW IT WORKS ============ */
.steps{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:22px}
.step{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:28px 26px;transition:transform .2s cubic-bezier(.34,1.1,.64,1),box-shadow .2s var(--ease-out)}
.step:active{transform:scale(.98)}
.step-num{font-family:var(--font-display);font-size:2.6rem;font-weight:800;color:var(--border);line-height:1;margin-bottom:14px}
.step h3{font-family:var(--font-display);font-size:1rem;font-weight:700;margin-bottom:9px}
.step p{font-size:0.85rem;color:var(--muted);line-height:1.65}

/* ============ PAN SERVICES (live) ============ */
.pan-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:20px}
.pan-card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:26px;display:flex;flex-direction:column;gap:12px;transition:transform .2s cubic-bezier(.34,1.1,.64,1),box-shadow .2s var(--ease-out),border-color .2s var(--ease-out)}
.pan-card:active{transform:scale(.98);box-shadow:0 8px 20px rgba(0,0,0,.08)}
.pan-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}
.pan-icon{width:42px;height:42px;border-radius:11px;background:var(--paper);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.pan-icon svg{width:20px;height:20px;stroke:var(--ink)}
.live-tag{display:inline-flex;align-items:center;gap:5px;font-size:0.68rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--green);background:var(--green-dim);border:1px solid #bfe8cf;padding:4px 9px;border-radius:20px;flex-shrink:0}
.pan-card h3{font-family:var(--font-display);font-size:1.02rem;font-weight:700;letter-spacing:-0.01em}
.pan-card p{font-size:0.85rem;color:var(--muted);line-height:1.6;flex:1}
.pan-card-link{display:inline-flex;align-items:center;gap:6px;font-size:0.83rem;font-weight:600;color:var(--ink);text-decoration:none;background:none;border:none;padding:0;font-family:var(--font-body);width:fit-content;transition:gap .2s var(--ease-out),color .2s var(--ease-out)}
.pan-card-link:hover{gap:9px;color:var(--accent)}
.pan-card-link svg{width:14px;height:14px}

/* ============ ROADMAP (dark) ============ */
.roadmap-bg{background:var(--ink)}
.roadmap-bg .eyebrow{color:#f87171}
.roadmap-bg .section-title{color:var(--paper)}
.roadmap-bg .section-sub{color:rgba(255,255,255,.55)}
.services-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:14px;margin-top:48px}
.service-chip{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.12);border-radius:13px;padding:19px 18px;transition:background .2s var(--ease-out),border-color .2s var(--ease-out)}
.service-chip.live{cursor:pointer;border-color:rgba(74,222,128,.35)}
.service-chip.live:hover{background:rgba(74,222,128,.08)}
.service-chip .svc-name{font-size:0.85rem;font-weight:500;color:rgba(255,255,255,.9);display:flex;align-items:center;gap:8px}
.service-chip.live .svc-name::before{content:'';width:6px;height:6px;border-radius:50%;background:#4ade80;flex-shrink:0}
.svc-soon{display:block;font-size:0.68rem;color:rgba(255,255,255,.4);margin-top:5px;letter-spacing:.03em}
.svc-live-note{display:block;font-size:0.68rem;color:#4ade80;margin-top:5px;letter-spacing:.03em}
.service-chip.soon{opacity:.45;cursor:pointer}
.service-chip.soon:hover{background:rgba(255,255,255,.1);opacity:.6}

/* ============ STATS ============ */
.stats-row{display:grid;grid-template-columns:repeat(3,1fr);gap:2px;background:var(--border);border-radius:16px;overflow:hidden}
.stat{background:var(--card);padding:38px 30px;text-align:center}
.stat-num{font-family:var(--font-display);font-size:2.5rem;font-weight:800;color:var(--ink);letter-spacing:-0.04em}
.stat-num span{color:var(--accent);font-size:1.1rem;font-weight:700;margin-left:2px}
.stat-desc{font-size:0.83rem;color:var(--muted);margin-top:7px;line-height:1.5}

/* ============ SECURITY ============ */
.security-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:24px}
.security-item{display:flex;gap:16px}
.security-icon{width:44px;height:44px;border-radius:12px;background:#fff;border:1px solid var(--border);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.security-icon svg{width:20px;height:20px;stroke:var(--ink)}
.security-item h3{font-family:var(--font-display);font-size:0.95rem;font-weight:700;margin-bottom:6px}
.security-item p{font-size:0.84rem;color:var(--muted);line-height:1.6}

/* ============ FAQ ============ */
.faq-list{max-width:760px}
.faq-item{border-bottom:1px solid var(--border)}
.faq-q{width:100%;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:22px 2px;background:none;border:none;text-align:left;font-family:var(--font-display);font-weight:600;font-size:0.98rem;color:var(--ink)}
.faq-q svg{width:18px;height:18px;flex-shrink:0;transition:transform .25s var(--ease-out);stroke:var(--muted)}
.faq-item.open .faq-q svg{transform:rotate(180deg)}
.faq-a{max-height:0;overflow:hidden;transition:max-height .3s var(--ease-out)}
.faq-a p{font-size:0.87rem;color:var(--muted);line-height:1.7;padding:0 2px 22px}
.faq-item.open .faq-a{max-height:260px}

/* ============ CLOSING CTA ============ */
.cta-band{background:var(--card);border:1px solid var(--border);border-radius:22px;padding:56px 5%;text-align:center;margin:0 5%}
.cta-band h2{font-family:var(--font-display);font-weight:800;font-size:clamp(1.5rem,2.6vw,2.1rem);letter-spacing:-0.025em;margin-bottom:12px}
.cta-band p{color:var(--muted);font-size:0.95rem;margin-bottom:28px}
.cta-band .btn-primary{margin:0 auto}

/* ============ FOOTER ============ */
footer{background:var(--ink);color:rgba(255,255,255,.55);padding:64px 5% 32px}
.footer-top{display:grid;grid-template-columns:1.4fr repeat(3,1fr);gap:40px;padding-bottom:44px;border-bottom:1px solid rgba(255,255,255,.1)}
footer .logo{color:var(--paper);margin-bottom:14px}
.footer-tagline{font-size:0.85rem;color:rgba(255,255,255,.45);max-width:240px;line-height:1.6}
.footer-col h4{font-size:0.78rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:rgba(255,255,255,.4);margin-bottom:16px}
.footer-col a{display:block;font-size:0.85rem;color:rgba(255,255,255,.65);text-decoration:none;margin-bottom:12px;transition:color .2s var(--ease-out)}
.footer-col a:hover{color:#fff}
.footer-bottom{padding-top:26px;display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-wrap:wrap}
.footer-bottom p{font-size:0.76rem;color:rgba(255,255,255,.38);line-height:1.7;max-width:640px}

/* ============ MODAL ============ */
.modal-overlay{position:fixed;inset:0;z-index:999;background:rgba(10,10,15,.6);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;padding:20px;opacity:0;pointer-events:none;transition:opacity .25s var(--ease-out)}
.modal-overlay.open{opacity:1;pointer-events:all}
.modal-card{background:var(--card);border:1px solid var(--border);border-radius:24px;width:100%;max-width:480px;padding:40px 36px;box-shadow:0 32px 80px rgba(0,0,0,.2);transform:translateY(18px) scale(.97);transition:transform .3s cubic-bezier(.34,1.56,.64,1),opacity .25s var(--ease-out);opacity:0;max-height:88vh;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;position:relative}
.modal-overlay.open .modal-card{transform:translateY(0) scale(1);opacity:1}
.modal-close{position:absolute;top:18px;right:18px;background:none;border:none;cursor:pointer;color:var(--muted);padding:6px;border-radius:8px;transition:background .2s var(--ease-out),color .2s var(--ease-out)}
.modal-close:hover{background:var(--paper);color:var(--ink)}
.modal-close svg{width:18px;height:18px}

.progress-wrap{margin-bottom:26px}
.progress-meta{display:flex;justify-content:space-between;margin-bottom:8px}
.progress-label{font-size:0.7rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
.progress-count{font-size:0.7rem;color:var(--muted)}
.progress-bar{height:3px;background:var(--border);border-radius:2px;overflow:hidden}
.progress-fill{height:100%;background:var(--accent);border-radius:2px;transition:width .35s var(--ease-out);width:25%}

.step-panel{display:none}
.step-panel.active{display:block;animation:slideIn .3s var(--ease-out) both}
@keyframes slideIn{from{opacity:0;transform:translateX(12px)}to{opacity:1;transform:translateX(0)}}
.form-title{font-family:var(--font-display);font-weight:700;font-size:1.3rem;letter-spacing:-0.02em;margin-bottom:6px}
.form-sub{font-size:0.84rem;color:var(--muted);line-height:1.6;margin-bottom:22px}
.btn-back{background:none;border:none;color:var(--muted);font-size:0.8rem;font-family:var(--font-body);cursor:pointer;padding:0;margin-bottom:16px;display:inline-flex;align-items:center;gap:5px;transition:color .2s var(--ease-out)}
.btn-back:hover{color:var(--ink)}
.btn-back svg{width:13px;height:13px}

.service-select{display:flex;flex-direction:column;gap:10px;margin-bottom:22px}
.service-opt{display:flex;align-items:center;gap:14px;padding:14px 16px;border:1.5px solid var(--border);border-radius:13px;cursor:pointer;transition:border-color .2s var(--ease-out),background .2s var(--ease-out);background:var(--paper)}
.service-opt.selected{border-color:var(--ink);background:#fff}
.service-opt-icon{width:36px;height:36px;border-radius:9px;background:#fff;border:1px solid var(--border);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.service-opt-icon svg{width:17px;height:17px;stroke:var(--ink)}
.service-opt-text b{display:block;font-size:0.87rem;font-weight:600}
.service-opt-text span{font-size:0.76rem;color:var(--muted)}
.service-opt-radio{margin-left:auto;width:18px;height:18px;border:2px solid var(--border);border-radius:50%;flex-shrink:0;position:relative}
.service-opt.selected .service-opt-radio{border-color:var(--ink)}
.service-opt.selected .service-opt-radio::after{content:'';position:absolute;inset:3px;background:var(--ink);border-radius:50%}

label{display:block;font-size:0.74rem;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);margin-bottom:7px}
.field{margin-bottom:16px}
input[type=text],input[type=tel],input[type=email],input[type=password],input[type=date]{width:100%;padding:12px 14px;border:1.5px solid var(--border);border-radius:10px;font-family:var(--font-body);font-size:16px;color:var(--ink);background:var(--paper);outline:none;transition:border-color .2s var(--ease-out),background .2s var(--ease-out),box-shadow .2s var(--ease-out)}
input:focus{border-color:var(--ink);background:#fff;box-shadow:0 0 0 3px rgba(10,10,15,.06)}
.mbtn{width:100%;padding:13px;background:var(--ink);color:var(--paper);border:none;border-radius:10px;font-family:var(--font-display);font-weight:700;font-size:0.88rem;cursor:pointer;transition:background .18s var(--ease-out),transform .15s var(--ease-out),box-shadow .18s var(--ease-out);letter-spacing:.01em}
.mbtn:hover{background:var(--accent);box-shadow:0 4px 16px rgba(214,74,46,.25)}
.mbtn:active{transform:scale(.98);box-shadow:none}
.mbtn:disabled{background:var(--border);color:var(--muted);cursor:not-allowed;box-shadow:none}
.mbtn.outline{background:var(--paper)!important;color:var(--ink)!important;border:1.5px solid var(--border)}
.mbtn.outline:hover{background:#fff!important;box-shadow:none}

.otp-wrap{text-align:center;padding:6px 0}
.otp-icon{width:52px;height:52px;background:var(--paper);border:1.5px solid var(--border);border-radius:15px;display:flex;align-items:center;justify-content:center;margin:0 auto 18px}
.otp-icon svg{width:22px;height:22px;stroke:var(--ink)}
.otp-inputs{display:flex;gap:9px;justify-content:center;margin:20px 0}
.otp-digit{width:44px;height:52px;border:1.5px solid var(--border);border-radius:11px;text-align:center;font-size:1.3rem;font-weight:700;font-family:var(--font-display);color:var(--ink);background:var(--paper);outline:none;transition:border-color .2s var(--ease-out),background .2s var(--ease-out)}
.otp-digit:focus{border-color:var(--ink);background:#fff}
.otp-digit.filled{border-color:var(--ink);background:#fff}
.otp-demo{background:var(--green-dim);border:1px solid #86efac;border-radius:8px;padding:10px 14px;font-size:0.77rem;color:#166534;margin-bottom:6px;font-weight:500}
.otp-resend{font-size:0.78rem;color:var(--muted);margin-top:12px}
.otp-resend b{color:var(--ink);cursor:pointer}
.otp-resend b.disabled{color:var(--muted);cursor:default}
.otp-error{font-size:0.78rem;color:#c0392b;margin-top:8px;min-height:18px;text-align:center}

.slot-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:22px}
.slot-chip{padding:13px 10px;border:1.5px solid var(--border);border-radius:11px;text-align:center;font-size:0.8rem;font-weight:500;cursor:pointer;transition:all .2s var(--ease-out);background:var(--paper);color:var(--ink)}
.slot-chip.selected{border-color:var(--ink);background:var(--ink);color:var(--paper)}
.slot-chip b{display:block;font-size:0.85rem;font-weight:700;margin-bottom:2px}
.slot-chip span{font-size:0.72rem;opacity:.75}

.consent-list{display:flex;flex-direction:column;gap:10px;margin-bottom:22px}
.consent-item{display:flex;gap:12px;align-items:flex-start;padding:13px 14px;border:1.5px solid var(--border);border-radius:12px;cursor:pointer;transition:border-color .2s var(--ease-out),background .2s var(--ease-out);background:var(--paper)}
.consent-item.checked{border-color:var(--ink);background:#fff}
.consent-box{width:18px;height:18px;border:2px solid var(--border);border-radius:5px;flex-shrink:0;margin-top:1px;display:flex;align-items:center;justify-content:center;transition:all .2s var(--ease-out);background:#fff}
.consent-item.checked .consent-box{background:var(--ink);border-color:var(--ink)}
.consent-box svg{display:none;width:11px;height:11px;stroke:#fff}
.consent-item.checked .consent-box svg{display:block}
.consent-text{font-size:0.81rem;color:var(--ink);line-height:1.5}

.success-screen{text-align:center;padding:14px 0}
.success-mark{width:58px;height:58px;background:var(--ink);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 20px;animation:popIn .4s cubic-bezier(.34,1.56,.64,1) both}
.success-mark svg{width:26px;height:26px;stroke:var(--green-dim)}
@keyframes popIn{from{transform:scale(0);opacity:0}to{transform:scale(1);opacity:1}}
.success-screen h2{font-family:var(--font-display);font-weight:800;font-size:1.3rem;margin-bottom:9px}
.success-screen p{color:var(--muted);font-size:0.85rem;line-height:1.6;margin-bottom:22px}
.success-token{background:var(--ink);border-radius:14px;padding:20px;text-align:left;margin-bottom:22px}
.success-token .token-label{font-size:0.68rem;letter-spacing:.1em;text-transform:uppercase;color:rgba(255,255,255,.5)}
.success-token .token-num{font-family:var(--font-display);font-size:1.5rem;font-weight:800;color:var(--accent);margin:3px 0 10px}
.success-token .token-row{display:flex;justify-content:space-between;font-size:0.79rem;color:rgba(255,255,255,.75);margin-top:5px}
.success-token .token-row b{color:#4ade80;font-weight:600}
.spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.35);border-top-color:#fff;border-radius:50%;display:inline-block;animation:spin .7s linear infinite;vertical-align:-3px;margin-right:8px}
@keyframes spin{to{transform:rotate(360deg)}}

/* ============ TOAST ============ */
.toast{position:fixed;bottom:26px;left:50%;transform:translateX(-50%) translateY(20px);background:var(--ink);color:#fff;padding:13px 22px;border-radius:12px;font-size:0.84rem;font-weight:500;box-shadow:0 20px 44px rgba(0,0,0,.25);z-index:1100;opacity:0;pointer-events:none;transition:opacity .25s var(--ease-out),transform .25s var(--ease-out);display:flex;align-items:center;gap:10px}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
.toast .pill-dot{background:var(--accent)}

/* ============ RESPONSIVE ============ */
@media (max-width:980px){
  .hero{grid-template-columns:1fr;gap:48px;padding-top:130px;min-height:auto}
  .footer-top{grid-template-columns:1fr 1fr;row-gap:36px}
}
@media (max-width:880px){
  .nav-links{display:none}
  .nav-cta{display:none!important}
  .hamburger{display:flex}
}
@media (max-width:640px){
  .section{padding:72px 6%}
  .section-head{margin-bottom:38px}
  .hero{padding:120px 6% 60px}
  .hero-actions{flex-direction:column;align-items:stretch}
  .hero-actions .btn-primary,.hero-actions .btn-secondary{justify-content:center}
  .stats-row{grid-template-columns:1fr}
  .footer-top{grid-template-columns:1fr;gap:32px}
  .cta-band{margin:0 6%;padding:44px 6%}
  .modal-card{padding:32px 22px}
  .slot-grid{grid-template-columns:1fr}
}

/* ============ REGISTRATION FLOW ============ */
.auth-toggle{display:flex;background:var(--paper);border-radius:12px;padding:5px;gap:4px;margin-bottom:20px}
.auth-tab{flex:1;padding:10px;border:none;background:transparent;border-radius:9px;font-size:0.88rem;font-weight:500;color:var(--muted);cursor:pointer;transition:all .2s var(--ease-out);font-family:var(--font-body);text-align:center}
.auth-tab.active{background:#fff;color:var(--ink);font-weight:700;box-shadow:0 1px 4px rgba(0,0,0,.1)}
.auth-divider{display:flex;align-items:center;gap:12px;margin:16px 0;color:var(--muted);font-size:0.78rem}
.auth-divider::before,.auth-divider::after{content:'';flex:1;height:1px;background:var(--border)}
.reg-nav{display:flex;align-items:center;margin-bottom:8px}
.btn-back-reg{background:none;border:none;color:var(--muted);font-size:0.82rem;font-family:var(--font-body);cursor:pointer;display:inline-flex;align-items:center;gap:5px;padding:0;transition:color .2s var(--ease-out)}
.btn-back-reg:hover{color:var(--ink)}
.reg-step-row{display:flex;justify-content:space-between;align-items:center;margin:4px 0 8px}
.reg-step-label{font-size:0.72rem;font-weight:700;letter-spacing:.08em;color:var(--accent)}
.reg-step-name{font-size:0.75rem;color:var(--muted)}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.req{color:var(--accent);font-weight:700}
.photo-upload{display:flex;align-items:center;gap:14px;border:1.5px dashed var(--border);border-radius:12px;padding:14px 16px;margin-bottom:18px;cursor:pointer;background:var(--paper);transition:border-color .2s var(--ease-out)}
.photo-upload:hover{border-color:#c0b9b0}
.photo-plus{width:44px;height:44px;background:#e4dfd7;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:1.5rem;color:var(--muted);flex-shrink:0;font-weight:300;line-height:1}
.photo-text strong{display:block;font-size:0.87rem;font-weight:600;color:var(--ink)}
.photo-text span{font-size:0.74rem;color:var(--muted)}
.gender-chips{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
.gender-chip{padding:9px 14px;border:1.5px solid var(--border);border-radius:9px;background:var(--paper);font-size:0.82rem;font-weight:500;color:var(--ink);cursor:pointer;transition:all .2s var(--ease-out);font-family:var(--font-body)}
.gender-chip.selected{border-color:var(--ink);background:var(--ink);color:#fff}
.gender-chip:hover:not(.selected){border-color:#b0a89e}
.input-with-btn{display:flex;gap:8px;align-items:stretch}
.input-with-btn input{flex:1;min-width:0}
.gps-btn{padding:0 14px;background:var(--ink);color:#fff;border:none;border-radius:9px;font-size:0.78rem;font-weight:700;cursor:pointer;white-space:nowrap;font-family:var(--font-body);flex-shrink:0;transition:background .2s var(--ease-out);letter-spacing:.02em}
.gps-btn:hover{background:var(--accent)}
.warning-box{background:#fffbeb;border:1.5px solid #f59e0b;border-radius:12px;padding:16px 18px;margin-bottom:20px}
.warning-box strong{display:block;font-size:0.85rem;font-weight:700;color:#92400e;margin-bottom:8px}
.warning-box p{font-size:0.8rem;color:#78350f;line-height:1.65;margin:0}
.consent-sub{font-size:0.73rem;color:var(--muted);margin-top:4px;line-height:1.4}
.sig-wrap{border:1.5px solid var(--border);border-radius:12px;overflow:hidden;margin-bottom:10px;background:#fff}
#sigCanvas{display:block;width:100%;touch-action:none;cursor:crosshair}
.sig-footer{display:flex;justify-content:space-between;align-items:center;padding:4px 0 16px;font-size:0.78rem;color:var(--muted)}
.sig-clear{background:none;border:1.5px solid var(--border);border-radius:8px;padding:6px 14px;font-size:0.78rem;cursor:pointer;font-family:var(--font-body);color:var(--ink);transition:border-color .2s var(--ease-out)}
.sig-clear:hover{border-color:var(--ink)}
.reg-success{text-align:center;padding:20px 0}
.reg-success-mark{width:58px;height:58px;background:var(--ink);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 20px;animation:popIn .4s cubic-bezier(.34,1.56,.64,1) both}
.reg-success-mark svg{width:26px;height:26px;stroke:#fff;stroke-width:3}
.reg-success h2{font-family:var(--font-display);font-weight:800;font-size:1.3rem;margin-bottom:9px}
.reg-success p{color:var(--muted);font-size:0.85rem;line-height:1.6;margin-bottom:22px}
@media(max-width:480px){.field-row{grid-template-columns:1fr}.gender-chips{gap:7px}.gender-chip{padding:8px 11px;font-size:0.79rem}.panel-row{flex-direction:column;align-items:stretch}.panel-row-val{text-align:left}}


/* ============ CHAT APP ============ */
#chatApp{position:fixed;inset:0;z-index:500;display:none;flex-direction:row;background:var(--paper)}
#chatApp.active{display:flex}
.chat-sidebar{width:256px;background:var(--ink);display:flex;flex-direction:column;flex-shrink:0;overflow:hidden;transition:width .4s var(--ease-out)}
/* the contents keep their full width while the sidebar narrows, so they get clipped and fade instead of re-wrapping (that re-wrap is what made it feel jerky) */
.chat-sidebar > *{min-width:256px;transition:opacity .28s var(--ease-out) .06s,transform .4s var(--ease-out)}
@media(min-width:769px){
  .chat-sidebar.collapsed{width:0;visibility:hidden;transition:width .4s var(--ease-out),visibility 0s linear .4s}
  .chat-sidebar.collapsed > *{opacity:0;transform:translateX(-20px);transition-delay:0s}
}
.sidebar-header{padding:20px 16px 16px;border-bottom:1px solid rgba(255,255,255,.1);flex-shrink:0}
.sidebar-brand{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:14px}
.chat-logo-txt{font-family:var(--font-display);font-weight:800;font-size:1.25rem;letter-spacing:-.03em;color:#fff;display:block}
.sidebar-collapse{width:32px;height:32px;background:none;border:none;border-radius:9px;color:rgba(255,255,255,.45);display:flex;align-items:center;justify-content:center;flex-shrink:0;cursor:pointer;transition:background .2s var(--ease-out),color .2s var(--ease-out),transform .2s var(--ease-out)}
.sidebar-collapse:hover{background:rgba(255,255,255,.1);color:#fff}
.sidebar-collapse:active{transform:scale(.92)}
.sidebar-collapse:focus-visible{outline:2px solid #fff;outline-offset:2px}
.sidebar-collapse svg{width:18px;height:18px}
.chat-logo-txt span{color:var(--accent)}
.new-chat-btn{width:100%;padding:10px 13px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.14);border-radius:10px;color:rgba(255,255,255,.85);font-size:0.83rem;font-weight:500;cursor:pointer;display:flex;align-items:center;gap:8px;font-family:var(--font-body);transition:background .2s var(--ease-out)}
.new-chat-btn{transition:background .2s var(--ease-out),transform .2s var(--ease-out)}
.new-chat-btn:hover{background:rgba(255,255,255,.13)}
.new-chat-btn:active{transform:scale(.985)}
.new-chat-btn svg{width:14px;height:14px;flex-shrink:0}
.chat-history-list{flex:1;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;padding:10px 8px}
.chat-history-list::-webkit-scrollbar{width:3px}
.chat-history-list::-webkit-scrollbar-thumb{background:rgba(255,255,255,.15);border-radius:2px}
.history-section-label{font-size:0.67rem;letter-spacing:.08em;text-transform:uppercase;color:rgba(255,255,255,.3);padding:10px 8px 5px;font-weight:600}
.history-item{padding:8px 10px;border-radius:8px;cursor:pointer;transition:background .2s var(--ease-out),color .2s var(--ease-out);color:rgba(255,255,255,.6);font-size:0.82rem;display:flex;align-items:center;gap:8px;margin-bottom:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.history-item:hover{background:rgba(255,255,255,.08);color:#fff}
.history-item.active-chat{background:rgba(255,255,255,.11);color:#fff}
.history-item svg{width:13px;height:13px;flex-shrink:0;opacity:.5}
.sidebar-footer{padding:12px 14px;border-top:1px solid rgba(255,255,255,.1);display:flex;align-items:center;gap:10px;flex-shrink:0}
.user-chip-s{flex:1;display:flex;align-items:center;gap:9px;min-width:0}
.user-avatar-sm{width:30px;height:30px;background:var(--accent);border-radius:50%;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-weight:700;color:#fff;font-size:0.78rem;flex-shrink:0}
.user-name-sm{font-size:0.81rem;font-weight:600;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.user-email-sm{font-size:0.7rem;color:rgba(255,255,255,.4);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.logout-btn{background:none;border:none;cursor:pointer;color:rgba(255,255,255,.35);padding:6px;border-radius:7px;transition:all .2s var(--ease-out);flex-shrink:0;display:flex;align-items:center;justify-content:center}
.logout-btn:hover{color:#fff;background:rgba(255,255,255,.08)}
.logout-btn svg{width:15px;height:15px}
.chat-main{flex:1;display:flex;flex-direction:column;overflow:hidden;min-width:0}
.chat-topbar{display:flex;align-items:center;gap:12px;padding:13px 20px;border-bottom:1px solid var(--border);background:rgba(245,242,235,.95);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);flex-shrink:0}
.sidebar-toggle{background:none;border:none;cursor:pointer;color:var(--muted);padding:6px;width:30px;flex-shrink:0;border-radius:8px;display:flex;align-items:center;justify-content:center;overflow:hidden;transition:background .2s var(--ease-out),color .2s var(--ease-out),width .4s var(--ease-out),padding .4s var(--ease-out),margin .4s var(--ease-out),opacity .25s var(--ease-out)}
@media(min-width:769px){
  .chat-sidebar:not(.collapsed) ~ .chat-main .sidebar-toggle{width:0;padding-left:0;padding-right:0;margin-right:-12px;opacity:0;visibility:hidden;pointer-events:none;transition:background .2s var(--ease-out),color .2s var(--ease-out),width .4s var(--ease-out),padding .4s var(--ease-out),margin .4s var(--ease-out),opacity .2s var(--ease-out),visibility 0s linear .4s}
}
.sidebar-toggle:hover{background:var(--border);color:var(--ink)}
.sidebar-toggle svg{width:18px;height:18px}
.chat-topbar-title{font-size:0.88rem;font-weight:600;color:var(--ink);flex:1}
.topbar-status{display:flex;align-items:center;gap:6px;font-size:0.75rem;color:var(--muted)}
.chat-messages-wrap{flex:1;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;padding:28px 20px 8px;display:flex;flex-direction:column;scroll-behavior:smooth}
.chat-messages-wrap.instant{scroll-behavior:auto}
.chat-messages-wrap::-webkit-scrollbar{width:5px}
.chat-messages-wrap::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}
.chat-messages{display:flex;flex-direction:column;gap:22px;max-width:740px;margin:0 auto;width:100%}
.chat-welcome{text-align:center;padding:52px 16px 32px;max-width:500px;margin:0 auto;animation:msgRise .55s cubic-bezier(.2,.7,.2,1) both}
.chat-welcome-icon{position:relative;width:54px;height:54px;background:var(--ink);border-radius:50%;display:flex;align-items:center;justify-content:center;margin:0 auto 18px;font-family:var(--font-display);font-weight:800;color:var(--paper);font-size:0.85rem;letter-spacing:-0.02em}
.chat-welcome-icon::after{content:'';position:absolute;right:0;bottom:1px;width:13px;height:13px;border-radius:50%;background:var(--accent);border:2.5px solid var(--paper);animation:aiDotPulse 2.2s infinite}
.chat-welcome h2{font-family:var(--font-display);font-size:1.45rem;font-weight:800;letter-spacing:-.025em;margin-bottom:10px}
.chat-welcome p{color:var(--muted);font-size:0.88rem;line-height:1.7;margin-bottom:26px}
.suggestion-chips{display:flex;flex-wrap:wrap;gap:8px;justify-content:center}
.suggestion-chip{padding:9px 16px;border:1.5px solid var(--border);border-radius:20px;font-size:0.81rem;font-weight:500;cursor:pointer;background:var(--card);color:var(--ink);transition:border-color .18s var(--ease-out),background .18s var(--ease-out),color .18s var(--ease-out),transform .18s var(--ease-out),box-shadow .18s var(--ease-out);font-family:var(--font-body);box-shadow:0 1px 4px rgba(10,10,15,.06)}
.suggestion-chip:active{transform:translateY(0) scale(.97);box-shadow:none}
.msg-row{display:flex;gap:11px;align-items:flex-start;animation:msgRise .4s cubic-bezier(.2,.7,.2,1) both}
@keyframes msgRise{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
.chat-messages.no-anim .msg-row{animation:none}
.msg-row.user-msg{flex-direction:row-reverse}
.msg-avatar{position:relative;width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-family:var(--font-display);font-weight:800;font-size:0.73rem}
.ai-av{background:var(--ink);color:var(--paper);font-size:0.5rem;letter-spacing:-0.02em}
.ai-av::after{content:'';position:absolute;right:-1px;bottom:-1px;width:9px;height:9px;border-radius:50%;background:var(--accent);border:1.5px solid var(--paper);animation:aiDotPulse 2.2s infinite}
.user-av{background:var(--accent);color:#fff}
@keyframes aiDotPulse{0%,100%{box-shadow:0 0 0 0 rgba(214,74,46,.55)}70%{box-shadow:0 0 0 5px rgba(214,74,46,0)}}
.avatar-ghost{position:fixed;z-index:1200;display:flex;align-items:center;justify-content:center;background:var(--ink);color:var(--paper);font-family:var(--font-display);font-weight:800;letter-spacing:-0.02em;border-radius:50%;pointer-events:none;will-change:transform}
.msg-bubble{max-width:80%;padding:12px 16px;border-radius:16px;font-size:0.89rem;line-height:1.7;animation:msgIn .28s cubic-bezier(.16,1,.3,1) both}
@keyframes msgIn{from{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}
.msg-row.ai-msg .msg-bubble{background:transparent;border:none;padding:3px 0 0;border-radius:0;color:var(--ink);max-width:680px}
.msg-row.user-msg .msg-bubble{background:var(--ink);color:var(--paper);border-top-right-radius:5px;box-shadow:0 2px 12px rgba(10,10,15,.12)}
.msg-bubble p{margin:0 0 9px}.msg-bubble p:last-child{margin:0}
.msg-bubble ul,.msg-bubble ol{padding-left:18px;margin:8px 0 0}
.msg-bubble li{margin-bottom:4px}
.msg-bubble strong{font-weight:700}
.typing-dots{display:inline-flex;gap:4px;align-items:center;padding:2px 0}
.typing-dots span{width:7px;height:7px;background:var(--muted);border-radius:50%;animation:typingBounce .9s infinite}
.typing-dots span:nth-child(2){animation-delay:.18s}
.typing-dots span:nth-child(3){animation-delay:.36s}
@keyframes typingBounce{0%,60%,100%{transform:translateY(0);opacity:.35}30%{transform:translateY(-6px);opacity:1}}
.chat-input-section{padding:12px 20px 18px;background:var(--paper);flex-shrink:0}
.chat-input-wrap{display:flex;flex-wrap:nowrap;align-items:flex-end;gap:6px;background:var(--card);border:1.5px solid var(--border);border-radius:16px;padding:10px;transition:border-color .2s var(--ease-out),box-shadow .25s var(--ease-out);max-width:740px;margin:0 auto;box-shadow:0 2px 8px rgba(10,10,15,.04)}
.chat-input-wrap:focus-within{border-color:var(--ink);box-shadow:0 0 0 3px rgba(10,10,15,.07),0 2px 8px rgba(10,10,15,.04)}
#chatInput{flex:1;border:none;background:transparent;resize:none;font-family:var(--font-body);font-size:16px;color:var(--ink);outline:none;max-height:150px;overflow-y:auto;line-height:1.55;min-height:22px}
#chatInput::placeholder{color:var(--muted)}
.send-btn{width:34px;height:34px;background:var(--ink);border:none;border-radius:9px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .18s var(--ease-out),transform .15s var(--ease-out),box-shadow .18s var(--ease-out);align-self:flex-end}
.send-btn:hover:not(:disabled){background:var(--accent);transform:translateY(-1px);box-shadow:0 4px 12px rgba(214,74,46,.3)}
.send-btn:active:not(:disabled){transform:scale(.9);box-shadow:none}
.send-btn:disabled{background:var(--border);cursor:not-allowed}
.send-btn svg{width:15px;height:15px;stroke:#fff}
.chat-attach-btn{width:34px;height:34px;background:transparent;border:none;border-radius:9px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;color:var(--muted);transition:background .2s var(--ease-out),color .2s var(--ease-out),transform .2s var(--ease-out);align-self:flex-end}
.chat-attach-btn:hover:not(:disabled){background:var(--border);color:var(--ink)}
.chat-attach-btn:active:not(:disabled){transform:scale(.92)}
.chat-attach-btn svg{width:16px;height:16px}
.chat-hint{text-align:center;font-size:0.7rem;color:var(--muted);margin-top:7px;max-width:740px;margin-left:auto;margin-right:auto}
.sidebar-overlay{position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:99;opacity:0;visibility:hidden;pointer-events:none;transition:opacity .35s var(--ease-out),visibility 0s linear .35s}
.sidebar-overlay.visible{opacity:1;visibility:visible;pointer-events:auto;transition:opacity .35s var(--ease-out),visibility 0s}
@media(max-width:768px){
  .chat-sidebar{position:fixed;top:0;bottom:0;left:0;z-index:100;width:272px;transform:translateX(-100%);transition:transform .38s cubic-bezier(.16,1,.3,1),box-shadow .38s cubic-bezier(.16,1,.3,1)}
  .chat-sidebar > *{min-width:0}
  .chat-sidebar.mobile-open{transform:translateX(0);box-shadow:12px 0 48px rgba(0,0,0,.35)}
  .chat-messages-wrap{padding:20px 14px 8px}
  .chat-input-section{padding:10px 14px 14px}
  .msg-bubble{max-width:88%}
  .chat-input-wrap{gap:4px;padding:8px}
}


/* ============ APP PANELS (Profile & Services) ============ */
.services-icon-btn{background:none;border:none;cursor:pointer;color:rgba(255,255,255,.35);padding:6px;border-radius:7px;transition:all .2s var(--ease-out);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.services-icon-btn:hover{color:#fff;background:rgba(255,255,255,.08)}
.services-icon-btn svg{width:15px;height:15px}
.user-chip-s:hover .user-name-sm{color:rgba(255,255,255,.85)}
.app-panel{position:fixed;inset:0;z-index:700;background:var(--paper);display:flex;flex-direction:column;transform:translateX(100%);transition:transform .36s cubic-bezier(.16,1,.3,1);pointer-events:none;overflow-x:hidden}
.app-panel.open{transform:translateX(0);pointer-events:all}
.panel-header{display:flex;align-items:center;justify-content:space-between;padding:15px 20px;border-bottom:1px solid var(--border);background:var(--card);flex-shrink:0}
.panel-back-btn{background:none;border:none;font-size:0.83rem;color:var(--muted);cursor:pointer;font-family:var(--font-body);display:flex;align-items:center;gap:5px;transition:color .2s var(--ease-out);padding:0}
.panel-back-btn:hover{color:var(--ink)}
.panel-back-btn svg{width:14px;height:14px}
.panel-header h3{font-family:var(--font-display);font-size:1rem;font-weight:700;letter-spacing:-.01em}
.panel-header-right{width:60px}
.panel-body{flex:1;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;padding:24px 20px 40px;max-width:600px;margin:0 auto;width:100%}
.profile-hero{text-align:center;padding:20px 0 28px;border-bottom:1px solid var(--border);margin-bottom:24px}
.profile-avatar-lg{width:72px;height:72px;background:var(--accent);border-radius:50%;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-weight:800;color:#fff;font-size:1.6rem;margin:0 auto 14px}
.profile-fullname{font-family:var(--font-display);font-size:1.2rem;font-weight:800;letter-spacing:-.02em;margin-bottom:4px}
.profile-email-disp{font-size:0.84rem;color:var(--muted)}
.panel-section{margin-bottom:24px}
.panel-section-title{font-size:0.7rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);margin-bottom:12px}
.danger-zone{border:1.5px solid rgba(214,74,46,.3);border-radius:14px;padding:18px;background:rgba(214,74,46,.04)}
.danger-btn{width:100%;padding:12px;background:transparent;color:var(--accent);border:1.5px solid var(--accent);border-radius:10px;font-family:var(--font-body);font-weight:600;font-size:0.85rem;cursor:pointer;transition:all .2s var(--ease-out)}
.doc-type-select{width:100%;padding:11px 13px;border:1.5px solid var(--border);border-radius:9px;background:#fff;font-family:var(--font-body);font-size:16px;color:var(--ink)}
.doc-delete-btn{background:none;border:1.5px solid var(--border);border-radius:7px;padding:5px 11px;font-size:0.76rem;font-weight:600;color:var(--accent);cursor:pointer;font-family:var(--font-body);transition:border-color .2s var(--ease-out);flex-shrink:0}
.doc-delete-btn:hover{border-color:var(--accent)}
.danger-btn:hover{background:var(--accent);color:#fff}
.danger-btn:disabled{opacity:.5;cursor:not-allowed}
.panel-row{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:8px 16px;padding:10px 0;border-bottom:1px solid var(--border)}
.panel-row:last-child{border-bottom:none}
.panel-row-label{font-size:0.83rem;color:var(--muted);flex-shrink:1;min-width:0;word-break:break-word}
.panel-row-val{font-size:0.83rem;font-weight:500;color:var(--ink);text-align:right}
.panel-addr-block{font-size:0.83rem;color:var(--ink);line-height:1.7;padding:10px 0}
.panel-sig-box{border:1.5px solid var(--border);border-radius:12px;overflow:hidden;background:#fff;margin-top:8px;min-height:80px;display:flex;align-items:center;justify-content:center}
.panel-sig-box img{max-width:100%;display:block}
.panel-sig-empty{font-size:0.82rem;color:var(--muted);padding:24px}
/* Services panel */
.svc-empty{text-align:center;padding:48px 20px}
.svc-empty svg{width:44px;height:44px;stroke:var(--border);margin:0 auto 14px;display:block}
.svc-empty p{font-size:0.85rem;color:var(--muted);line-height:1.6}
.svc-section-title{font-size:0.7rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);margin-bottom:12px;margin-top:8px}
.svc-card{background:var(--card);border:1px solid var(--border);border-radius:14px;padding:18px;margin-bottom:12px;transition:box-shadow .2s var(--ease-out)}
.svc-card:hover{box-shadow:0 6px 20px rgba(0,0,0,.06)}
.svc-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:12px}
.svc-card-name{font-family:var(--font-display);font-size:0.95rem;font-weight:700;letter-spacing:-.01em}
.svc-card-token{font-size:0.72rem;font-weight:600;color:var(--accent);margin-top:3px;letter-spacing:.04em}
.svc-status-badge{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:20px;font-size:0.7rem;font-weight:600;letter-spacing:.04em;flex-shrink:0}
.svc-status-badge.submitted{background:#eff6ff;color:#1d4ed8;border:1px solid #bfdbfe}
.svc-status-badge.processing{background:#fef9c3;color:#92400e;border:1px solid #fde68a}
.svc-status-badge.approved{background:#f0fdf4;color:#166534;border:1px solid #bbf7d0}
.svc-status-badge.rejected{background:#fef2f2;color:#991b1b;border:1px solid #fecaca}
.svc-status-dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}
.svc-card-meta{display:flex;gap:16px;flex-wrap:wrap}
.svc-meta-item{font-size:0.75rem;color:var(--muted);display:flex;align-items:center;gap:4px}
.svc-meta-item svg{width:12px;height:12px;opacity:.6}
.svc-progress-wrap{margin-top:14px}
.svc-withdraw-btn{width:100%;margin-top:14px;padding:10px;background:transparent;color:var(--accent);border:1.5px solid var(--accent);border-radius:9px;font-family:var(--font-body);font-weight:600;font-size:0.8rem;cursor:pointer;transition:all .2s var(--ease-out)}
.svc-withdraw-btn:hover{background:var(--accent);color:#fff}
.svc-progress-steps{display:flex;align-items:center;gap:0}
.svc-step{display:flex;flex-direction:column;align-items:center;flex:1}
.svc-step-dot{width:20px;height:20px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:0.6rem;font-weight:700;color:#fff;position:relative;z-index:1;flex-shrink:0}
.svc-step-dot.done{background:var(--ink)}
.svc-step-dot.current{background:var(--accent)}
.svc-step-dot.pending{background:var(--border)}
.svc-step-label{font-size:0.62rem;color:var(--muted);margin-top:5px;text-align:center;line-height:1.3}
.svc-step-label.done{color:var(--ink);font-weight:600}
.svc-step-line{height:2px;flex:1;background:var(--border);margin-top:-19px;z-index:0}
.svc-step-line.done{background:var(--ink)}


/* ============ PAN FORM FLOW ============ */
.pan-flow-card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:20px;max-width:88%;margin:4px 0;animation:cardIn .32s cubic-bezier(.16,1,.3,1) both;box-shadow:0 2px 12px rgba(10,10,15,.05)}
.pan-thinking{display:flex;align-items:center;gap:12px}
.pan-thinking-icon{width:36px;height:36px;background:var(--ink);border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-family:var(--font-display);font-weight:800;color:var(--paper);font-size:0.78rem}
.pan-thinking-text{font-size:0.87rem;color:var(--muted)}
.pan-thinking-text strong{display:block;font-size:0.9rem;color:var(--ink);margin-bottom:3px}
.pan-check-result{font-size:0.85rem}
.pan-check-result h4{font-family:var(--font-display);font-weight:700;font-size:0.95rem;margin-bottom:14px;color:var(--ink)}
.pan-check-cols{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px}
.pan-check-col-title{font-size:0.68rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;margin-bottom:8px}
.pan-check-col-title.found{color:#166534}
.pan-check-col-title.missing{color:#92400e}
.pan-found-item,.pan-missing-item{display:flex;align-items:center;gap:6px;font-size:0.79rem;padding:3px 0;color:var(--ink)}
.pan-found-item::before{content:'✓';color:#22c55e;font-weight:700;flex-shrink:0}
.pan-missing-item::before{content:'○';color:#f59e0b;font-weight:700;flex-shrink:0}
/* Smooth "thinking" line — no box, shimmering text like a reasoning model */
.thinking-line{font-size:0.87rem;font-style:italic;padding-top:5px;background:linear-gradient(90deg,var(--muted) 0%,var(--muted) 38%,var(--ink) 50%,var(--muted) 62%,var(--muted) 100%);background-size:200% 100%;-webkit-background-clip:text;background-clip:text;color:transparent;animation:shimmerText 1.8s linear infinite}
@keyframes shimmerText{0%{background-position:200% 0}100%{background-position:-200% 0}}
/* Zei token ticket */
.ticket-wrap{display:flex;flex-direction:column;gap:8px;max-width:340px;width:100%;animation:ticketIn .4s cubic-bezier(.16,1,.3,1) both}
@keyframes ticketIn{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}
.zei-ticket{display:flex;background:var(--ink);border-radius:18px;overflow:hidden;position:relative;box-shadow:0 8px 32px rgba(10,10,15,.18)}
.ticket-main{flex:1;padding:20px 20px 18px;min-width:0}
.ticket-label{font-size:0.66rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.4);margin-bottom:12px}
.ticket-token{font-family:var(--font-display);font-weight:800;font-size:1.55rem;letter-spacing:-0.02em;color:var(--accent);margin-bottom:14px}
.ticket-service{font-size:0.83rem;color:rgba(255,255,255,.72);margin-bottom:10px}
.ticket-when{display:flex;align-items:center;justify-content:space-between;font-size:0.83rem;gap:8px}
.ticket-day{color:rgba(255,255,255,.5)}
.ticket-time{color:#4ade80;font-weight:700}
.ticket-when.waiting{justify-content:flex-start;color:rgba(255,255,255,.55);font-size:0.79rem}
.ticket-waiting-dot{width:7px;height:7px;border-radius:50%;background:var(--accent);flex-shrink:0;margin-right:9px}
.ticket-stub{width:42px;border-left:1.5px dashed rgba(255,255,255,.22);display:flex;align-items:center;justify-content:center;position:relative;flex-shrink:0}
.ticket-stub::before,.ticket-stub::after{content:'';position:absolute;left:50%;transform:translateX(-50%);width:17px;height:17px;background:var(--paper);border-radius:50%}
.ticket-stub::before{top:-8px}
.ticket-stub::after{bottom:-8px}
.ticket-stub span{writing-mode:vertical-rl;transform:rotate(180deg);font-family:var(--font-display);font-weight:700;font-size:0.66rem;letter-spacing:.15em;color:rgba(255,255,255,.32);white-space:nowrap}
.ticket-centre-info{background:var(--card);border:1px solid var(--border);border-radius:14px;padding:14px 16px}
/* Merged ticket: centre info + waiting state live inside the black ticket now */
.ticket-centre-block{margin:12px 0 10px;padding-top:10px;border-top:1px solid rgba(255,255,255,.14)}
.ticket-centre-name{font-size:0.85rem;font-weight:700;color:#fff}
.ticket-centre-phone{font-size:0.78rem;color:rgba(255,255,255,.55);margin-top:2px}
.ticket-maps-link{display:inline-flex;align-items:center;gap:6px;margin-top:8px;font-size:0.78rem;font-weight:600;color:var(--accent);text-decoration:none}
.ticket-maps-link:hover{text-decoration:underline}
.ticket-waiting-text{font-size:0.79rem;color:rgba(255,255,255,.6);line-height:1.5}
.ticket-accepted-row{display:flex;align-items:center;gap:9px}
.ticket-accepted-check{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:50%;background:#1a7a4a;color:#fff;font-size:0.7rem;font-weight:700;flex-shrink:0}
.beating-line{width:100%;height:4px;background:rgba(255,255,255,.15);border-radius:4px;overflow:hidden;position:relative;margin-bottom:8px}
.beating-line-fill{position:absolute;top:0;height:100%;width:32%;background:var(--accent);border-radius:4px;animation:beatingSlide 1.7s ease-in-out infinite}
@keyframes beatingSlide{0%{left:-32%}50%{left:100%}100%{left:-32%}}
.slot-pick-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}
.slot-pick-chip{padding:8px 6px;border-radius:8px;border:1.5px solid rgba(255,255,255,.2);background:rgba(255,255,255,.06);color:#fff;font-size:0.76rem;font-weight:600;cursor:pointer;transition:all .2s var(--ease-out);font-family:var(--font-body)}
.slot-pick-chip:hover:not(:disabled){background:var(--accent);border-color:var(--accent)}
.slot-pick-chip:disabled{opacity:.4;cursor:default}
@media(max-width:480px){.slot-pick-grid{grid-template-columns:repeat(2,1fr)}}
.tci-name{font-size:0.87rem;font-weight:700;color:var(--ink)}
.tci-phone{font-size:0.79rem;color:var(--muted);margin-top:2px}
.tci-dist{font-size:0.76rem;color:var(--accent);font-weight:600;margin-top:6px}
.tci-maps-btn{margin-top:10px;display:inline-flex;align-items:center;gap:7px;font-size:0.8rem;font-weight:600;color:var(--ink);text-decoration:none;border:1.5px solid var(--border);border-radius:9px;padding:8px 13px;transition:border-color .2s var(--ease-out)}
.tci-maps-btn:hover{border-color:var(--ink)}
.tci-maps-btn svg{width:14px;height:14px;flex-shrink:0}
/* Missing fields form */
.pmf-card{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:20px;max-width:88%;margin:4px 0;animation:cardIn .35s cubic-bezier(.16,1,.3,1) both;box-shadow:0 2px 12px rgba(10,10,15,.05)}
@keyframes cardIn{from{opacity:0;transform:translateY(10px) scale(.99)}to{opacity:1;transform:translateY(0) scale(1)}}
.pmf-title{font-family:var(--font-display);font-weight:700;font-size:1rem;margin-bottom:4px}
.pmf-sub{font-size:0.81rem;color:var(--muted);margin-bottom:18px;line-height:1.5}
.pmf-card .field-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.pmf-card .field{margin-bottom:13px}
.soi-chips{display:flex;flex-wrap:wrap;gap:7px;margin-top:7px}
.soi-chip{padding:7px 12px;border:1.5px solid var(--border);border-radius:8px;background:var(--paper);font-size:0.78rem;font-weight:500;cursor:pointer;transition:all .18s var(--ease-out),transform .15s var(--ease-out);font-family:var(--font-body);color:var(--ink)}
.soi-chip:hover:not(.selected){border-color:#aaa;transform:translateY(-1px)}
.soi-chip.selected{border-color:var(--ink);background:var(--ink);color:#fff;box-shadow:0 2px 8px rgba(10,10,15,.15)}
.pmf-card .mbtn{margin-top:8px}
/* Form 93 Preview Panel */
.form93-wrap{background:#f8f8f8;padding:20px;border-radius:12px;font-family:'Times New Roman',serif}
.form93-top{display:flex;gap:12px;align-items:flex-start;margin-bottom:16px;border:1.5px solid #333;padding:14px}
.form93-photos{display:flex;flex-direction:column;gap:8px;flex-shrink:0}
.form93-photo{width:88px;height:110px;border:1.5px solid #333;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:4px;font-size:0.62rem;color:#555;text-align:center}
.form93-photo-initial{width:54px;height:54px;background:var(--accent);border-radius:50%;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-weight:800;font-size:1.3rem;color:#fff}
.form93-mid{flex:1;text-align:center}
.form93-mid h2{font-size:1rem;font-weight:700;margin-bottom:4px}
.form93-mid p{font-size:0.72rem;color:#333;line-height:1.5}
.form93-ao{border:1px solid #333;padding:8px;margin-top:8px;font-size:0.72rem}
.form93-ao-title{font-weight:700;margin-bottom:4px;text-align:center}
.form93-ao-row{display:grid;grid-template-columns:repeat(4,1fr);gap:4px;text-align:center}
.ao-box{border:1px solid #333;padding:4px 2px;font-size:0.68rem}
.form93-section{border:1.5px solid #333;margin-bottom:-1px;padding:10px 12px}
.form93-section-num{display:flex;gap:10px;align-items:flex-start}
.f93-num{font-weight:700;font-size:0.82rem;flex-shrink:0;width:18px}
.f93-content{flex:1;font-size:0.8rem}
.f93-label{font-size:0.72rem;color:#555;margin-bottom:6px}
.char-boxes{display:flex;gap:2px;flex-wrap:wrap}
.char-box{width:22px;height:22px;border:1px solid #333;display:flex;align-items:center;justify-content:center;font-size:0.75rem;font-weight:600;text-transform:uppercase;background:#fff}
.char-box.filled{background:#fffbe6}
.char-box.spacer{border-color:transparent;background:transparent;width:10px}
.f93-row{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:8px}
.f93-field{margin-top:6px}
.f93-field-label{font-size:0.68rem;color:#666;margin-bottom:3px}
.f93-field-val{font-size:0.82rem;font-weight:600;border-bottom:1px solid #aaa;padding-bottom:2px;min-height:20px}
.f93-tick-row{display:flex;gap:14px;align-items:center;flex-wrap:wrap;margin-top:6px}
.f93-tick{display:flex;align-items:center;gap:4px;font-size:0.78rem}
.f93-tick-box{width:14px;height:14px;border:1.5px solid #333;display:flex;align-items:center;justify-content:center;font-size:0.65rem;flex-shrink:0}
.f93-tick-box.checked{background:#333;color:#fff}
.form93-sig-section{border:1.5px solid #333;padding:14px 12px;display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:-1px}
.form93-sig-left{flex:1}
.form93-sig-img{border:1px solid #ccc;border-radius:4px;max-width:200px;max-height:70px;display:block;margin-top:6px}
.form93-sig-empty{color:#aaa;font-size:0.75rem;padding:18px;border:1px dashed #ccc;text-align:center;margin-top:6px}
.form93-date{font-size:0.78rem;text-align:right}
.panel-dl-btn{background:var(--ink);color:#fff;border:none;border-radius:8px;padding:8px 16px;font-size:0.82rem;font-weight:600;cursor:pointer;font-family:var(--font-body);transition:background .2s var(--ease-out)}
.panel-dl-btn:hover{background:var(--accent)}
@media(max-width:600px){.pan-check-cols{grid-template-columns:1fr}.form93-top{flex-direction:column}.pmf-card .field-row{grid-template-columns:1fr}}

/* ===== CSC / Centre Partner Portal ===== */
.csc-body{min-height:100vh;min-height:100dvh;display:flex;flex-direction:column;background:var(--paper)}
.csc-topbar{display:flex;align-items:center;justify-content:space-between;padding:16px 5%;border-bottom:1px solid var(--border);background:#fff}
.csc-topbar-left{display:flex;align-items:center;gap:10px}
.csc-logo{font-family:var(--font-display);font-weight:800;font-size:1.3rem;color:var(--ink);text-decoration:none}
.csc-logo span{color:var(--accent)}
.csc-tag{font-size:0.68rem;color:var(--muted);font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:4px 10px;background:var(--paper);border-radius:20px;border:1px solid var(--border)}
.csc-topbar-right{display:none;align-items:center;gap:14px}
.csc-topbar-name{font-size:0.88rem;font-weight:700}
.csc-logout-btn{background:none;border:1.5px solid var(--border);border-radius:8px;padding:7px 14px;font-size:0.8rem;font-weight:600;color:var(--ink);cursor:pointer;transition:border-color .2s var(--ease-out);font-family:var(--font-body)}
.csc-logout-btn:hover{border-color:var(--ink)}

.csc-auth-wrap{flex:1;display:flex;align-items:center;justify-content:center;padding:40px 20px}
.csc-auth-card{width:100%;max-width:480px;background:#fff;border:1px solid var(--border);border-radius:20px;padding:36px 34px;box-shadow:0 24px 60px rgba(0,0,0,.06)}
.csc-auth-title{font-family:var(--font-display);font-weight:800;font-size:1.4rem;text-align:center;margin-bottom:6px}
.csc-auth-sub{font-size:0.85rem;color:var(--muted);text-align:center;margin-bottom:22px}
.csc-auth-err{font-size:0.8rem;color:#c0392b;text-align:center;min-height:18px;margin:10px 0 4px}
.csc-form-scroll{max-height:56vh;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;padding-right:4px;margin-bottom:6px}

.csc-dash{display:none;flex:1;padding:32px 5% 60px}
.csc-dash-head{display:flex;justify-content:space-between;align-items:flex-end;flex-wrap:wrap;gap:14px;margin-bottom:26px}
.csc-dash-title{font-family:var(--font-display);font-weight:800;font-size:1.5rem}
.csc-dash-sub{font-size:0.85rem;color:var(--muted);margin-top:4px}
.csc-filter-tabs{display:flex;gap:4px;background:#fff;border:1px solid var(--border);border-radius:10px;padding:4px}
.csc-filter-tab{padding:8px 16px;border-radius:8px;font-size:0.82rem;font-weight:600;color:var(--muted);cursor:pointer;background:none;border:none;transition:all .2s var(--ease-out);font-family:var(--font-body)}
.csc-filter-tab.active{background:var(--ink);color:#fff}

.csc-app-grid{display:grid;gap:14px;max-width:820px}
.csc-app-card{background:#fff;border:1px solid var(--border);border-radius:16px;padding:20px 22px}
.csc-app-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}
.csc-app-name{font-family:var(--font-display);font-weight:700;font-size:1rem}
.csc-app-service{font-size:0.82rem;color:var(--muted);margin-top:2px}
.csc-app-token{font-family:var(--font-mono);font-size:0.76rem;color:var(--muted);margin-top:4px}
.csc-status-chip{font-size:0.7rem;font-weight:700;padding:5px 11px;border-radius:20px;white-space:nowrap;flex-shrink:0}
.csc-app-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px;margin:14px 0;padding:14px 0;border-top:1px solid var(--border);border-bottom:1px solid var(--border)}
.csc-app-meta-item .lbl{font-size:0.66rem;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}
.csc-app-meta-item .val{font-size:0.85rem;font-weight:600;margin-top:2px}
.csc-app-actions{display:flex;gap:10px;flex-wrap:wrap}
.csc-action-btn{padding:9px 16px;border-radius:9px;font-size:0.82rem;font-weight:600;cursor:pointer;border:1.5px solid var(--border);background:#fff;color:var(--ink);transition:all .2s var(--ease-out);font-family:var(--font-body)}
.csc-action-btn.primary{background:var(--ink);color:#fff;border-color:var(--ink)}
.csc-action-btn.primary:hover{background:var(--accent);border-color:var(--accent)}
.csc-action-btn.danger{color:var(--accent);border-color:var(--accent)}
.csc-action-btn.danger:hover{background:var(--accent);color:#fff}
.csc-empty{display:none;text-align:center;padding:60px 20px;color:var(--muted);font-size:0.88rem}
.csc-waiting-note{font-size:0.78rem;color:var(--muted);font-style:italic;align-self:center}
@media(max-width:600px){.csc-auth-card{padding:26px 22px}}

/* ===== CSC stats + AI verify ===== */
.csc-stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:24px;max-width:820px}
.csc-stat-card{background:#fff;border:1px solid var(--border);border-radius:14px;padding:18px 20px}
.csc-stat-val{font-family:var(--font-display);font-weight:800;font-size:1.7rem;color:var(--ink)}
.csc-stat-label{font-size:0.76rem;color:var(--muted);margin-top:4px}
.csc-app-photo{width:44px;height:44px;border-radius:10px;object-fit:cover;flex-shrink:0;margin-right:12px}
.csc-app-name-row{display:flex;align-items:flex-start}
.csc-ai-btn{padding:9px 16px;border-radius:9px;font-size:0.82rem;font-weight:600;cursor:pointer;border:1.5px solid var(--accent);background:var(--accent-dim);color:var(--accent);transition:all .2s var(--ease-out);display:inline-flex;align-items:center;gap:6px}
.csc-ai-btn:hover{background:var(--accent);color:#fff}
.csc-ai-btn:disabled{opacity:.6;cursor:default}
.csc-ai-note{margin-top:14px;padding:14px 16px;background:var(--accent-dim);border:1px solid rgba(214,74,46,.25);border-radius:12px;font-size:0.83rem;color:var(--ink);line-height:1.6;white-space:pre-line;display:none}
.csc-ai-note.show{display:block}
.csc-ai-note .ai-tag{font-size:0.68rem;font-weight:700;color:var(--accent);text-transform:uppercase;letter-spacing:.06em;display:block;margin-bottom:6px}

/* ===== CSC scheduling panel ===== */
.csc-schedule-panel{display:none;margin-top:14px;padding:14px 16px;background:var(--accent-dim);border:1px solid rgba(214,74,46,.25);border-radius:12px;font-size:0.83rem;color:var(--ink)}
.csc-schedule-panel.show{display:block}
.csc-time-select{padding:9px 12px;border-radius:9px;border:1.5px solid var(--border);background:#fff;font-family:var(--font-body);font-size:16px;color:var(--ink)}

/* ============ PAYMENT: pay bar, method sheet, waiting screen ============ */
.pay-bar{display:flex;align-items:stretch;gap:12px;margin-top:16px;padding-top:16px;border-top:1px solid var(--border)}
.pay-method{flex:0 1 44%;min-width:0;display:flex;flex-direction:column;justify-content:center;gap:6px;text-align:left;background:none;border:none;padding:2px 0;color:var(--ink);font-family:inherit}
button.pay-method{cursor:pointer;border-radius:10px}
button.pay-method:disabled{cursor:default;opacity:.55}
.pay-method-label{display:flex;align-items:center;gap:5px;font-size:.72rem;font-weight:500;color:var(--muted)}
.pay-method-label svg{width:12px;height:12px}
.pay-method-row{display:flex;align-items:center;gap:8px;min-width:0}
.pay-method-name{font-family:var(--font-display);font-weight:700;font-size:.88rem;letter-spacing:-.005em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pm-icon{width:34px;height:34px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;color:#fff;font-family:var(--font-display);font-weight:800;font-size:.78rem;letter-spacing:-.03em;flex-shrink:0}
.pm-icon.sm{width:24px;height:24px;border-radius:7px;font-size:.62rem}
.pm-icon svg{width:13px;height:13px}
.pay-cta{flex:1 1 auto;min-width:140px;display:flex;align-items:center;justify-content:space-between;gap:14px;background:var(--accent);color:#fff;border:none;border-radius:13px;padding:11px 16px;font-family:var(--font-display);text-align:left;box-shadow:0 6px 18px rgba(214,74,46,.28);transition:transform .18s var(--ease-out),box-shadow .2s var(--ease-out),background .2s var(--ease-out);white-space:nowrap}
.pay-cta:hover:not(:disabled){box-shadow:0 10px 28px rgba(214,74,46,.4);transform:translateY(-1px)}
.pay-cta:active:not(:disabled){transform:scale(.98);box-shadow:0 4px 12px rgba(214,74,46,.2)}
.pay-cta:disabled{background:var(--border);color:var(--muted);box-shadow:none;cursor:not-allowed}
.pay-cta.paid:disabled{background:var(--green);color:#fff;cursor:default}
.pay-cta-total{display:flex;flex-direction:column;line-height:1.15;white-space:nowrap}
.pay-cta-total b{font-weight:800;font-size:1.08rem;letter-spacing:-.02em;white-space:nowrap}
.pay-cta-total small{font-size:.68rem;font-weight:500;opacity:.8;white-space:nowrap}
.pay-cta-go{display:inline-flex;align-items:center;gap:4px;font-weight:700;font-size:.92rem;white-space:nowrap}
.pay-cta-go svg{width:14px;height:14px}

.pay-sheet-overlay{position:fixed;inset:0;z-index:1000;background:rgba(10,10,15,.55);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:flex-end;justify-content:center;opacity:0;pointer-events:none;transition:opacity .25s var(--ease-out)}
.pay-sheet-overlay.open{opacity:1;pointer-events:all}
.pay-sheet{width:100%;max-width:480px;max-height:90vh;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;background:var(--paper);border-radius:22px 22px 0 0;padding:16px 18px calc(24px + env(safe-area-inset-bottom,0px));transform:translateY(32px);transition:transform .32s cubic-bezier(.32,.72,0,1)}
.pay-sheet-overlay.open .pay-sheet{transform:none}
.pay-sheet-head{display:flex;align-items:center;gap:12px;padding:4px 0 14px}
.pay-sheet-back{width:38px;height:38px;border-radius:10px;background:none;border:1.5px solid var(--border);display:flex;align-items:center;justify-content:center;color:var(--ink);flex-shrink:0;transition:background .2s var(--ease-out),border-color .2s var(--ease-out)}
.pay-sheet-back:hover{background:#fff;border-color:var(--ink)}
.pay-sheet-back svg{width:18px;height:18px}
.pay-sheet-title{font-family:var(--font-display);font-weight:700;font-size:1.15rem;letter-spacing:-.02em}
.pay-sec-label{font-size:.8rem;font-weight:600;color:var(--muted);margin:18px 2px 8px}
.pay-group{background:var(--card);border:1px solid var(--border);border-radius:16px;overflow:hidden}
.pay-row{display:flex;align-items:center;gap:14px;width:100%;padding:13px 16px;background:none;border:none;border-bottom:1px solid var(--border);text-align:left;color:var(--ink);font-family:inherit;transition:background .15s var(--ease-out)}
.pay-row:last-child{border-bottom:none}
.pay-row:hover{background:var(--paper)}
.pay-row-name{flex:1;font-family:var(--font-display);font-weight:600;font-size:.95rem}
.pay-row-radio{width:18px;height:18px;border:2px solid var(--border);border-radius:50%;flex-shrink:0;position:relative}
.pay-row.selected .pay-row-radio{border-color:var(--ink)}
.pay-row.selected .pay-row-radio::after{content:'';position:absolute;inset:3px;background:var(--ink);border-radius:50%}
.pay-sheet-note{font-size:.78rem;color:var(--muted);line-height:1.6;margin:16px 2px 0}

.pay-wait{position:fixed;inset:0;z-index:1050;background:rgba(10,10,15,.6);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;padding:20px;opacity:0;pointer-events:none;transition:opacity .25s var(--ease-out)}
.pay-wait.open{opacity:1;pointer-events:all}
.pay-wait-card{width:100%;max-width:380px;background:var(--card);border:1px solid var(--border);border-radius:22px;padding:34px 28px 26px;text-align:center;box-shadow:0 32px 80px rgba(0,0,0,.2)}
.pay-spin{width:42px;height:42px;margin:0 auto 20px;border-radius:50%;border:3px solid var(--border);border-top-color:var(--accent);animation:paySpin .9s linear infinite}
@keyframes paySpin{to{transform:rotate(360deg)}}
.pay-wait-title{font-family:var(--font-display);font-weight:700;font-size:1.15rem;letter-spacing:-.02em;margin-bottom:8px}
.pay-wait-sub{font-size:.86rem;color:var(--muted);line-height:1.65;margin-bottom:22px}

@media(min-width:641px){
  .pay-sheet-overlay{align-items:center;padding:20px}
  .pay-sheet{border-radius:22px;padding-bottom:24px;transform:translateY(18px) scale(.98)}
}
@media(max-width:400px){
  .pay-bar{gap:8px}
  .pay-method{flex-basis:40%}
  .pay-cta{padding:10px 12px;gap:8px}
}

.pm-icon{position:relative;overflow:hidden}
.pm-icon img{position:absolute;inset:0;width:100%;height:100%;object-fit:contain;padding:4px;background:#fff;border:1px solid var(--border);border-radius:inherit}
.pm-icon.sm img{padding:3px}

/* logo tiles: landscape white tile (like Zomato) so both square icons and wide wordmarks fit; all tiles share one size so the names line up */
.pm-icon{width:48px;height:34px;border-radius:9px}
.pm-icon.sm{width:38px;height:26px;border-radius:7px}
.pm-icon.logo{background:#fff!important;box-shadow:inset 0 0 0 1px var(--border)}
.pm-icon img{padding:3px 6px;border:0;border-radius:inherit;background:#fff;object-fit:contain}
.pm-icon.sm img{padding:2px 5px}

/* ============ MOTION: respect reduced-motion, and keep hover/active feedback snappy & tactile ============ */
.btn-primary:active,.btn-secondary:active,.pan-card-link:active,.mbtn:active,.gps-btn:active{transform:scale(.97)}
.btn-primary,.btn-secondary,.mbtn{transition-timing-function:var(--ease-snap)}
@media (prefers-reduced-motion: reduce){
  *,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}
}

/* reply text fading in word by word (see revealWords in app.js) */
.msg-bubble .w{opacity:0;animation:wordIn .45s var(--ease-out) forwards}
@keyframes wordIn{to{opacity:1}}

/* review + pay: the "Review & submit" button folds away and the form above is locked while the pay card is open */
.pmf-review-btn{max-height:64px;overflow:hidden;transition:opacity .3s var(--ease-out),max-height .45s var(--ease-out),margin .45s var(--ease-out),padding .45s var(--ease-out),background .2s ease,transform .2s ease}
.pmf-review-btn.gone{opacity:0;max-height:0;margin-top:0!important;margin-bottom:0!important;padding-top:0;padding-bottom:0;border-width:0;pointer-events:none;visibility:hidden;transition:opacity .25s ease,max-height .45s var(--ease-out),margin .45s var(--ease-out),padding .45s var(--ease-out),visibility 0s linear .45s}
.msg-row.pmf-locked .pmf-card{opacity:.6;transition:opacity .35s ease}
.pay-edit{display:block;margin:12px auto 0;background:none;border:none;color:var(--muted);font-family:var(--font-body);font-size:.8rem;font-weight:600;cursor:pointer;padding:6px 12px;border-radius:8px;transition:color .2s ease,background .2s ease,opacity .2s ease}
.pay-edit:hover:not(:disabled){color:var(--ink);background:var(--paper)}
.pay-edit:disabled{opacity:.4;cursor:default}
/* ============ LEGAL PAGES (privacy / terms / grievance) ============ */
.legal-nav{position:fixed;top:0;left:0;right:0;z-index:200;display:flex;align-items:center;justify-content:space-between;padding:16px 5%;background:rgba(245,242,235,.92);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border-bottom:1px solid var(--border)}
.legal-back{display:inline-flex;align-items:center;gap:6px;font-size:0.85rem;font-weight:600;color:var(--muted);text-decoration:none;transition:color .2s var(--ease-out)}
.legal-back:hover{color:var(--ink)}
.legal-back svg{width:16px;height:16px}
.legal-hero{padding:150px 5% 40px;max-width:760px;margin:0 auto;animation:fadeUp .5s cubic-bezier(.16,1,.3,1) both}
.legal-eyebrow{display:inline-flex;align-items:center;gap:8px;font-size:0.75rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--accent);margin-bottom:14px}
.legal-hero h1{font-family:var(--font-display);font-weight:800;font-size:clamp(1.8rem,3.6vw,2.6rem);letter-spacing:-0.03em;line-height:1.15}
.legal-updated{margin-top:12px;font-size:0.85rem;color:var(--muted)}
.legal-body{max-width:760px;margin:0 auto;padding:0 5% 100px;color:var(--ink);animation:fadeUp .5s cubic-bezier(.16,1,.3,1) .08s both}
.legal-body h2{font-family:var(--font-display);font-weight:700;font-size:1.25rem;letter-spacing:-0.02em;margin:40px 0 14px}
.legal-body h2:first-child{margin-top:0}
.legal-body h3{font-family:var(--font-display);font-weight:600;font-size:1.02rem;margin:22px 0 8px}
.legal-body p{font-size:0.93rem;color:var(--muted);line-height:1.75;margin-bottom:12px}
.legal-body ul,.legal-body ol{margin:0 0 16px 20px;color:var(--muted);font-size:0.93rem;line-height:1.75}
.legal-body li{margin-bottom:8px}
.legal-body strong{color:var(--ink);font-weight:600}
.legal-body a{color:var(--accent);text-decoration:underline;text-underline-offset:2px}
.legal-note{background:var(--card);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:10px;padding:16px 18px;margin:20px 0;font-size:0.87rem;color:var(--muted);line-height:1.7}
.legal-contact{background:var(--card);border:1px solid var(--border);border-radius:14px;padding:22px 24px;margin-top:16px}
.legal-contact p{margin-bottom:6px}
@media(max-width:640px){
  .legal-hero{padding:130px 6% 32px}
  .legal-body{padding:0 6% 80px}
}

/* ============ CONTACT PAGE ============ */
.contact-form{display:flex;flex-direction:column;gap:20px;margin-top:8px}
.form-field label{display:block;font-size:0.85rem;font-weight:600;color:var(--ink);margin-bottom:8px}
.form-field input[type=text],.form-field input[type=email],.form-field select,.form-field textarea{width:100%;padding:12px 14px;border:1.5px solid var(--border);border-radius:10px;font-family:var(--font-body);font-size:16px;color:var(--ink);background:var(--paper);outline:none;transition:border-color .2s var(--ease-out)}
.form-field select{cursor:pointer}
.form-field textarea{resize:vertical;min-height:160px;line-height:1.65}
.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:var(--ink)}
.contact-submit{align-self:flex-start;margin-top:4px}
.contact-submit:disabled{opacity:.6;cursor:default;box-shadow:none}
.contact-form-msg{font-size:0.86rem;line-height:1.6;margin-top:-6px}
.contact-form-msg.success{color:#1a7d3f}
.contact-form-msg.error{color:var(--accent)}
.contact-founder{margin-top:52px;padding-top:36px;border-top:1px solid var(--border);animation:fadeUp .5s cubic-bezier(.16,1,.3,1) .18s both}
.contact-founder-eyebrow{font-size:0.78rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin-bottom:16px}
.contact-founder-card{display:flex;align-items:flex-start;gap:18px;background:var(--card);border:1px solid var(--border);border-radius:14px;padding:22px 24px;flex-wrap:wrap;transition:transform .18s cubic-bezier(.34,1.56,.64,1)}
.contact-founder-card:active{transform:scale(.985)}
.contact-founder-avatar{width:56px;height:56px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-weight:800;font-size:1.3rem;flex-shrink:0}
.contact-founder-info{flex:1 1 200px;min-width:0}
.contact-founder-info h4{font-family:var(--font-display);font-weight:700;font-size:1.02rem;margin-bottom:2px}
.contact-founder-info .role{font-size:0.82rem;color:var(--muted);margin-bottom:12px}
.contact-founder-links{display:flex;flex-direction:column;gap:10px}
.contact-founder-links a{display:flex;align-items:center;gap:8px;font-size:0.85rem;font-weight:600;color:var(--ink);text-decoration:none;min-width:0;word-break:break-word;overflow-wrap:anywhere;transition:color .18s var(--ease-out),transform .18s var(--ease-out)}
.contact-founder-links a:active{transform:translateX(3px);color:var(--accent)}
.contact-founder-links svg{width:15px;height:15px;flex-shrink:0}
@media (hover:hover) and (pointer:fine){
  .contact-founder-links a:hover{color:var(--accent);transform:translateX(3px)}
}/* ── Zei Star Centre / nearest centre choice card ── */
/* ── Centre choice card ── */
.centre-choice-wrap{padding:10px 0 2px;width:100%;max-width:300px;animation:cardIn .3s cubic-bezier(.16,1,.3,1) both}
.centre-choice-title{font-size:.92rem;font-weight:700;color:var(--ink);margin-bottom:3px;line-height:1.3}
.centre-choice-sub{font-size:.75rem;color:var(--muted);margin-bottom:12px;line-height:1.4}

/* Stacked list — full width, one per row */
.centre-choice-list{display:flex;flex-direction:column;gap:8px;margin-bottom:10px}

.centre-choice-item{
  width:100%;padding:14px 16px;
  border-radius:13px;border:1.5px solid var(--border);
  background:#fff;cursor:pointer;text-align:left;
  font-family:inherit;
  display:flex;align-items:center;gap:12px;
  transition:border-color .2s,box-shadow .2s,opacity .25s,transform .15s;
}
.centre-choice-item:hover:not(:disabled){
  border-color:var(--ink);
  box-shadow:0 3px 14px rgba(10,10,15,.07);
  transform:translateY(-1px);
}
.centre-choice-item:active:not(:disabled){ transform:translateY(0); }

.star-item{ border-color:rgba(214,74,46,.35); background:#fdf9f8; }
.star-item:hover:not(:disabled){ border-color:var(--accent); box-shadow:0 3px 14px rgba(214,74,46,.12); }

/* Left content */
.cc-item-left{ flex:1; min-width:0; }
.cc-badge{
  display:inline-block;font-size:.62rem;font-weight:700;
  letter-spacing:.07em;text-transform:uppercase;
  padding:2px 7px;border-radius:4px;margin-bottom:6px;
}
.star-badge{ background:rgba(214,74,46,.1);color:var(--accent); }
.reg-badge{ background:#f0f0f5;color:var(--muted); }
.cc-name{ font-size:.9rem;font-weight:700;color:var(--ink);line-height:1.2; }
.cc-dist{ font-size:.73rem;color:var(--muted);font-weight:500;margin-top:3px; }

/* Radio dot — left side, inline in flex row */
.cc-radio{
  width:17px;height:17px;border-radius:50%;
  border:1.5px solid #ccc;background:#fff;
  flex-shrink:0;transition:all .2s;
}
.star-item .cc-radio{ border-color:rgba(214,74,46,.4); }
.cc-radio-filled{
  border-color:var(--ink) !important;
  background:var(--ink) !important;
  box-shadow:inset 0 0 0 3.5px #fff;
}
.star-item .cc-radio-filled{
  border-color:var(--accent) !important;
  background:var(--accent) !important;
}

/* Selected / faded states */
.cc-selected{
  border-color:var(--ink) !important;
  box-shadow:0 0 0 2px rgba(10,10,15,.1) !important;
  transform:none !important;
}
.star-item.cc-selected{
  border-color:var(--accent) !important;
  box-shadow:0 0 0 2px rgba(214,74,46,.15) !important;
}
.cc-faded{ opacity:.35 !important;transform:none !important; }

.cc-chevron{font-size:1.2rem;color:var(--muted);flex-shrink:0;line-height:1;margin-left:auto;padding-left:6px}
.cc-footer{
  font-size:.67rem;color:var(--muted);
  line-height:1.45;opacity:.75;
  padding-top:2px;
}